What do our managed server support services include?

With Dotsquares managing your hosting you can be assured of :

• 24 hour monitoring of servers or ad-hoc server admin support
• UK telephone number
• Remote support by Phone, MSN, Skype.
• Remote access to the system using SSH, RDP or services like LogMeIn.com.
• Support start within one hour of request
• Support hours as per the clients’ convenience; UK business or non-business hours.
• Ad-hoc or Regular server management
• Almost all web hosting control panel support including cPanel/WHM and Plesk
• Emergency support for websites that are down, hacking, virus attacks, malware inclusion etc.
• Wide range of Server supports including Windows, Linux, VMWare, BSD, MySQL database and MSSQL Database servers.
• Server Support Services includes – Server Optimization and Migration, Server Administration and Restore, Initial Server Configuration, Kernel Upgrade, Security patches.
• Server security and vulnerability scanning services supporting MCAFee Secure, Acunetix, Godaddy website security.
• PCI DSS Compliance services supporting SecurityMetrix, Verisign TrustSeal

Cost:

Emergencies:

• UK telephone number, emergency email contact.
• 1 hour response time

Cost:

• PHP Development-Smarty, Cake PHP, Zend Framework
• ASP Classic/ASP Dot NET Development-AJAX, Web Services, WCF Services, MVC
• Website Design-XHTML, CSS, Flash
• Search Engine Optimization, On-Page, Off-page, Internet Marketing, Link Campaign, PPC
• Web Hosting- Windows/Linux Server Management (Shared or Dedicated), Email Management, Domain Name
• Application Development – Windows Applications, iPhone Applications, Android Applications
• CMS-Joomla, Drupal, Dot Net Nuke, WordPress
• CRM Applications-Typo3/Vtiger/SugarCRM
• Shopping Carts-Zencart /X-cart/ OSCommerce/ Magento
• Payment Gateway Integration-PayPal/ WorldPay/ Google Checkout/ Protx/ Secpay etc
• Java/J2EE
• Development and Web Hosting at one place
• Managed Server Support Services