IT Service Management (ITSM) Solutions
IT Operations Management (ITOM) Solutions
IT Asset Management (ITAM) Solutions
App Engine Solutions
HR Service Delivery (HRSD) Solutions
Customer Service Management (CSM) Solutions
UNMATCHED SERVICES
We provide comprehensive ServiceNow Portal services to build robust, scalable, and advanced applications tailored to your business needs. Our services include:
IT Service Management (ITSM)
Our IT Service Management (ITSM) solutions ensure that IT services are aligned with your business needs and delivered efficiently. We implement best practices and processes to manage service delivery, including service desk, incident management, problem management, and change management, enhancing service quality and customer satisfaction.
IT Operations Management (ITOM)
We offer comprehensive IT Operations Management (ITOM) services to administer all technology components and applications within your organization. Our focus is on managing daily activities and processes to maintain and support IT services and infrastructure, ensuring optimal performance and reliability of your IT systems.
IT Asset Management (ITAM)
Our IT Asset Management (ITAM) services help you manage and optimize the lifecycle of your IT assets. From purchase and deployment to maintenance and disposal, we ensure effective utilization, compliance with licensing agreements, and cost savings. We handle hardware, software, and other technology assets to reduce risks and maximize value.
App Engine
We provide a robust App Engine platform-as-a-service (PaaS) that enables developers to build and deploy applications seamlessly. Our scalable environment supports various programming languages and integrates with other services, streamlining application development and deployment while taking care of the operational workload.
HR Service Delivery (HRSD)
Our HR Service Delivery (HRSD) solutions improve the employee experience by automating HR processes and offering self-service options. We enhance communication and collaboration between HR departments and employees through efficient onboarding, benefits management, performance evaluations, and handling employee inquiries.
Customer Service Management (CSM)
Delivering exceptional customer service is at the heart of our Customer Service Management (CSM) services. We use advanced technology and processes to manage customer interactions, resolve issues, and enhance satisfaction. Our CSM solutions include case management, knowledge management, and customer self-service portals to help you build strong customer relationships and improve service quality.
Using the latest technology trends with Dotsquares experts!
Talk to Our ServiceNow Experts
CRM Platform
At Dotsquares, we harness the power of ServiceNow to deliver exceptional web app development services. Our expertise encompasses:
portfolio
Explore our portfolio of ServiceNow projects to see how we've successfully implemented innovative solutions and demonstrated our expertise in creating exceptional e-commerce experiences.
Portal Managed
Transforming Health Incident Management with ServiceNow
Challenges
The client was struggling with a manual and disjointed process for managing safety incidents. This inefficiency led to delayed incident reporting, inconsistent investigation procedures, and difficulty in maintaining compliance with safety regulations. The lack of automation also meant that tracking and analyzing safety data was cumbersome and prone to errors.
Solution
We implemented ServiceNow Health and Safety Incident Management to streamline the client's safety incident process. The solution centralized incident reporting through an easy-to-use portal and automated task assignments, checklists, and real-time tracking. It also included tools for capturing witness statements, logging injuries, conducting root cause analysis, and generating compliance reports, such as OSHA incident logs and annual summaries.
Servicenow
Australia
Portal Managed
ServiceNow Integration for Financial Services
Challenges
The client, a financial services organization, struggled with fragmented and outdated customer service processes. This inefficiency led to slow response times, high case volumes, and inconsistent customer interactions, ultimately affecting client satisfaction and retention.
Solution
We implemented ServiceNow to overhaul the client's customer service management. The solution provided a unified platform with features such as automated case management, self-service portals, and knowledge management. Automation reduced case volumes and improved issue resolution, while proactive and connected service capabilities enhanced customer relationships, driving higher satisfaction and retention.
Servicenow
USA
What we have done
OTHER TECHNOLOGIES WE WORK ON
Harness the power of our advanced echnologies to elevate user interaction and drive engagement.
WHY CHOOSE US
We don't just build websites – we craft solutions that transform your business. Here's what sets us apart:
Clear Communication
We believe in total transparency. You'll get regular updates on your project's progress, and your feedback is always welcome. Plus, you'll always own all the code and creative elements we create for you.
On-Time Delivery
We use cutting-edge project management tools and agile development practices to keep your project on track. This means you'll get a high-qualitdeliveryed exactly when you expect it.
Solutions Built for Your Needs
Whether you need a custom-built or strategic optimisation of an existing one, we prioritise your unique goals. We'll ensure your development perfectly aligns with your digital strategy.
Direct Collaboration
Consider our team an extension of yours! You'll have direct access to the talented developers and designers working on your project during agreed-upon hours, ensuring smooth collaboration.
Elevated User Experience
Our creative and skilled UI/UX designers and developers leverage the latest technologies to deliver user-friendly, scalable, and secure development that drive results and meet your evolving business needs.
Flexible Engagement Models
We understand that your needs can change. That's why we offer flexible engagement options. Choose the model that works best for you now, and switch seamlessly if your needs evolve. We're committed to building a long-term, reliable partnership with you.
HIRE AS PER YOUR REQUIREMENT
At Dotsquares, we provide flexible options for accessing our developers' time, allowing you to choose the duration and frequency of their availability based on your specific requirements.
Bucket hours
When you buy bucket hours, you purchase a set number of hours upfront.
It's a convenient and efficient way to manage your developer needs on your schedule.
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Dedicated/Regular Hiring
In dedicated hiring, the number of hours are not fixed like the bucket hours but instead, you are reserving the developer exclusively for your project.
Whether you need help for a short time or a longer period, our dedicated hiring option ensures your project gets the attention it deserves.
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WHO WE ARE
Companies employ Servicenow developers from us because we have a proven track record of delivering high-quality projects on time.
OTHER TECHNOLOGIES WE WORK ON
Companies employ Servicenow developers from us because we have a proven track record of delivering high-quality projects on time.
Transform Your Vision into Reality
Partner with Us to Create Innovative, Custom Web Solutions that Drive Your Business Forward
Testimonials
Be inspired by our clients' journeys as we overcome challenges and achieve success together.
I have worked with Dotsquares for a year now on an instant digital, escrow payment solution. Their team is exceptional and efficient in every manner. It’s great to have technology partners who deliver ahead of timelines. I am pleased with their work and performance.
Director at insidelines.com.au
Shieldpay
Mood Addict.com
Magical Maths Club
I have worked with Dotsquares for a year now on an instant digital, escrow payment solution. Their team is exceptional and efficient in every manner. It’s great to have technology partners who deliver ahead of timelines. I am pleased with their work and performance.
Shieldpay
Dotsquares has been a reliable partner and they have always had a project manager and largely the same project team. I found Dotsquares to be highly responsive and interested in understanding my business and where I wanted to take it. Dotsquares was also patient in working with me through changes to the site as well as ongoing project work. I really value the interest that Dotsquares shows in the business and in getting a great result for me.
Nick
Director at insidelines.com.au
I hired the Dotsquares team to develop a website and 2 applications and they were spot on! What impressed me the most is the balance between budget and time and how excellent the services they deliver are.
Mark Osmond
Startup
I’m very impressed with the work Dotsquares Ltd. has done so far on a project. We thank them for their work and specifically an engineer named Arnav who has been very responsive, professional, and produced high-quality work. I wish to continue working with Dotsquares Ltd. on more projects in the future.
Alao-Amadasun
Austin
Faq
ServiceNow portal integration connects the ServiceNow user interface with various backend systems and modules to create a seamless experience for users. It helps in customizing the portal to fit your specific needs, integrating with other applications, and ensuring smooth data flow between systems. This results in a unified, efficient user experience while leveraging ServiceNow’s capabilities effectively.
Integrating ServiceNow modules, such as IT Service Management (ITSM), Human Resources (HR), and Customer Service Management (CSM), ensures that they work together cohesively. This integration automates workflows and data sharing, improving operational efficiency and streamlining processes.
Integration enhances data consistency, reduces manual data entry, and automates workflows. It provides a comprehensive view of operations, improves efficiency, and offers better insights into performance, supporting better decision-making and boosting overall productivity.
Yes, the ServiceNow portal can be fully customized to align with your company’s branding and specific requirements. This includes tailoring the user interface, functionality, and features to meet your business needs and provide a user-friendly experience.
Successful implementation involves thorough planning, requirement analysis, and customized development. Rigorous testing is conducted to ensure proper functionality, and comprehensive support is provided during and after deployment to address any issues and ensure a smooth transition.
Ongoing support and maintenance include troubleshooting, updates, and enhancements. Ensuring that your ServiceNow environment remains up-to-date, secure, and aligned with your evolving business needs is a key focus.
The timeline for integration and customization depends on the complexity of your requirements. It involves stages of planning, development, testing, and deployment, with the goal of ensuring that the final solution meets your needs efficiently and effectively.
Instagroup allows staff to electronically sign in and out when on site, fill out forms, manage jobs, complete job cards and submit leave requests.
Didgly saves users time by immediately centralizing images throughout your team, with photos pinned to plans and maps in the cloud. Organized, allowing you to generate reports in minutes rather than hours.
A non-profit organization that represents the directors of the state forestry agencies from all fifty states, the District of Columbia and seven U.S. territories. We also implement the e-commerce store with donate facility.
GEO is the world's leading non-profit organization focused on promoting share ownership for the benefit of all employees, companies and communities.
Offering affordable heating and AC installation services in Houston, TX.
Guyana Real Estate Services is related to real estate services in Guyana. It likely provides listings of properties for sale, rent, or lease across various categories such as residential, commercial, and possibly land or investment properties.
Ideal Care Services is related to healthcare and home care services. It likely provides information about various care services offered, such as elderly care, disability care, home nursing, or related services.
This is a site for a not-for-profit organization dedicated to advancing the sustainable production and utilization of biochar through comprehensive efforts in research, policy advocacy, technological development, and practical implementation. This helps scientists submit paper on green energy and m
United Site Services is the leading provider of porta potty rentals in the United States with 100+ locations serving over 115,000 customers from coast to coast. Our experienced teams of industry professionals are dedicated to making your project or event a success by providing Service .
Texas Star Heating & Cooling is a company thats been installing and repairing air conditioning systems and gas furnace for over 30 years now.
S4 Lights is a leading wholesale supplier of architainment lighting to theme parks, municipalities, botanical gardens, malls, zoos, event planners, landscapers and interscapers. We provide lighting professionals with innovative lighting technologies.
Hewer facilities management is the area's preferred choice for building services, installation and maintenance. Our business deals with mechanical and electrical services, plumbing, heating and renewable energy.
Website for an advisory and implementation consultancy which empowers the workforce and works to maximise people value, productivity and experience.
Online Art gallery where artists can create a public portfolio (or for some subscriptions, the unbranded personal portfolio) allows artists to easily collect payment and keep their sales process organized. Art Consulting service uses Collection Boards to offer personalized selections.
Action for Children's biggest annual fundraiser; national sleep-out event. Grown to UK 10 top locations, this mass participation charity event is the largest charity sleep-out having raised over 9.6 million since the first event.
Click Clean Clothes provides a stress free state of the art professional Dry Cleaning & Laundry service including Free collection & delivery.
A safety app suite for Construction, Mining, Manufacturing, Industrial and Heavy equipment service industries. The Take5 is an app containing 5 separate reporting apps, a Take5-T5, a Hazard Report-H5, a Prestart Check-P5, a Safety Check-S5 and a Incident5-I5.
PCM Parking Control Management (UK) Ltd are proud to present our own application. The app allows users to protect their valuable parking zones from unauthorised parking. PCM have created a simple yet effective solution that keeps the users details confidential and avoids confrontation.
Relax and Sleep Well is a high-quality self-hypnosis application created by Glenn Harrold, adapted and guided in French by Marjolaine Lemieux, hypnotherapist graduated from EFPHQ (Quebec Hypnosis Professional Training School.
This is a superb high quality children's meditation app by leading yoga teacher and Montessori teacher Christiane Kerr.
Download now this powerful app and discover why Glenn Harrold and Ali Calderwood's Solfeggio Sound Healing Meditations are having such a profound impact on people.
Ultimate Weight Loss by Glenn Harrold is a high quality hypnosis and meditation app that will give you all the tools you need to lose weight and get fit and healthy. When your mental programming is right, eating healthily and exercising regularly will become normal and natural.
Relax & Sleep Well is a high quality hypnosis and meditation app by best-selling self-help audio author Glenn Harrold. This fantastic app consists of 4 free hypnotherapy and meditation recordings and over 80 in-app purchase options covering insomnia, stress, anxiety, mindfulness, sleep, weight-loss.
tool to receive push notifications of local job alerts, get testimonials from customers, pictures of previous work, etc. for more details contact www.bookabuilderuk.com
A safety app for Construction, Mining, Manufacturing, Industrial and Heavy equipment service industries. The Take5 and Hazard Reports meet the safety regulations of international regulating bodies and were created in alignment with the Australian WHS Act and WHS Reg. requirements.
Requiring Android 3.0 and up, the app allows for customers to order food online and get it delivered to their door step. Unlike most online food ordering systems, East End Tandoori makes it easier for customers to make their orders through phone.
An Android app having a current version of 1.6, and made to allow users to protect their valuable parking zones from unauthorised. At team In India, we deployed our best designers and developers to make this app, making the best parking control management.
Designed for the mobile workforce - created to efficiently measure employee time and work activities and create digital timesheets that can be exported to Microsoft Excel and used for payroll.
The app designed for Android platform works as a powerful hypnosis and healing meditation tool that will help you to sleep well every night. There are two free tracks - Relax & Sleep Well and the Solfeggio 639 Hz Sonic Meditation - plus over 70 healing hypnosis .
A licensed MOT testing station for cars where you can book the online services of MOT with complete Garage service.
A licensed MOT testing station for cars where you can book the online services of MOT with complete Garage service.
A job portal for engineer and employer where engineers can find the great job and employer can find the best engineers.
It allows practitioners to comply with their legal requirement under the ADR Regulations 2015 to signpost consumers to a government authorised consumer redress scheme and to settle or resolve complaints made by consumers against our Members.
The website has a huge range of wall and window stickers these are film alternatives to blinds and curtains for use in homes, and practical solutions for office glass partitions and retail shop windows. Here are also a range of stair stickers as well as printed wall murals for better options.
This project relevant to the service cloud, this is the call popup that will open on any incoming calls. We have created a chrome extension popup. First we create REST API that will receive the incoming call information from the Client API and check incoming phone number to the Existing contacts.
McCallum Made products are all designed to make your chicken keeping experience simple for you and safe for your chickens. By purchasing a McCallum Made chicken coop, you provide your birds with a clean, safe, pest-free habitat and in return you receive wonderful wholesome eggs.
Challenge packing is a service provider developed using wordpress. We offer exceptional levels of reliability across the region.
Here at printed.com we like to describe ourselves as an easy-to-use online print destination that puts the power back in your hands.
SPP allows you to measure each and every enquiry for maximum conversion rate-SPP is a nurturing tool designed to overcome objection and gain trust, through the lead cycle.
Informational site which provides information regarding their services, different pricing packages, etc.
Its an easy to navigate and is your go to place for program information specific to you. This is where you will find any online inventories you might be asked to complete, the dates of face-to-face workshops that you have been scheduled to attend.
Online passport photo service - Paspic.com is the online solution for creating a high quality international and UK passport photograph, just like in a regular passport photo booth.
Needlework Tours Pvt Ltd (ACN 137 275 202) is an independently owned Company run by Tour Manager Maureen Laughlin and her husband Simon. It is a specialist tour company that has for a number of years conducted Needlework and Stately Homes Tours throughout the UK, Ireland, France, and Italy.
St. George Vacation Rentals has a huge selection of a vacation rental homes for user.
1 Stop Instruction is a car, LGV, PCV & motorbike training school. It provides the ability to book any motorcycle course online, including the CBT test and full motorbike licence courses.
Personal Information site of Julie Hyde, she is a leader of leaders. She's a disruptor and a powerful people enabler who helps leaders make big things happen. When leadership teams are in the trenches, battling to make headway in the fray, they call in the big guns.
It is an independent specialist tour operator offering affordable adventure holidays to Morocco. They provide a variety of exciting itineraries that are great value and a superb way to see a country along with like-minded people.
We built this site in Drupal 7 and configured time slot booking for different services. Everyday have hourly time slots and once any slot is booked, the others users are not allowed to book the particular service on that slot.
At Southbank-IT they believes IT Support should be about providing a bespoke service. They focus on providing competent professional IT strategic consultancy, support and telephony services to small and medium sized organisations.
Yellingbo provide Extra Virgin Olive Oil, made using only traditional methods.
Save Our Sons is a charity organization raising funds and awareness to help find a cure for Duchenne Muscular Dystrophy.
A Background screening solution website that provides recruitment solution. You may either sign up and login as client or user.
Rileys Sports Bars are a national group of members clubs that offer you the perfect place to relax with a game of pool, snooker, or darts. Rileys also shows both Sky Sports and BT Sport on large screens in dedicated sports zones, with cold drinks and hot food available.
Toy-making website - Sylvanian Families let children craft their own stories, and helps them develop social skills and emotional intelligence through imaginative play. Sylvania is a sanctuary where everyone can be part of the family, letting children learn about relationships.
Printing store - suppliers of quality printed Leaflets, Flyers, Brochures, Posters
AID Inc's development vision Is to prevent and mitigate the impact of social and health problems of our communities, focusing on novel.
PREPTours.ca (Professional Real Estate Photography) is excited to announce the addition of walk through video and aerial video to our product packages.
Hullforest is a Blog. They provide high quality wood products, and wide plank flooring.
WE OFFER THE COMPLETE GARAGE SERVICE-providing a Main Dealer service without the Main Dealer costs. We offer a full professional tyre supply and fitting service from budget to performance which includes free fitting and wheel balancing on all new tyres and more.
Here at MBF Personal Training celebrity trainer Dan and his colleagues will work with you to help you achieve your training goals and make you smile.
Narpsuk provides Pet Sitting Insurance, Pet Sitting Forms, Get Pet Sitting Work, and Pet Sitting Software.
Cud is a design company with experience in designing and drafting new homes, renovations, extensions, outdoor and living areas.
Rebound TAG is luggage finder service which works in all airports worldwide. once your bag is found you will be updated by the Rebound TAG system.
Norfolk Independent Care (NIC) acts as an umbrella group for Norfolk’s Care Associations.
This website provide product details for hearing aids and news about new launches of products for deaf peoples.
Power bronze website provide collection of bike products to be available Internationally dealer network penetrating the globe.
ETFGI is a wholly independent research and consultancy firm providing services to leading global institutional and professional investors, the global exchange traded fund and exchange traded product ecosystem, its Regulators and its advisers.
NZF is a social welfare website who collects the funds from all over the world via their website and help to needy in UK.
Its provides various certificate in TESOL,International Business and Sustainable Management.
The Vintage Fridge Company specialises in the refurbishment and supply of original Ice Boxs and vintage refrigerators.
It provides manicures and pedicures, or indulge in a massage or a luxurious facial.
B2C Machinery Sales. MachinerySpecialist is your expert portal for Recycling, Demolition and Material Handling equipment. Our goal is to connect suppliers and customers from all over the globe and allow buyers to find the best equipment to suit their exact requirements.
Swapmeet is a new exciting Marketplace where you can buy and sell just about anything. Swapmeet is Proudly Australian owned and committed to supporting local communities through our Partner program.
ReboundTAG uses every technology available to track a bag...we have worked with airlines to develop the superior luggage tag.
Its is a firm whose aim is to assist existing and potential licensees with all aspects related to the regulation and processes of the liquor industry in Victoria.
Ness Application provides information regarding all product support, how a user can use products, trouble shooting help and addresses of our support centres.
CP4-228, 229, Apparel Park, Mahal Road (Hare Krishna Marg) Jagatpura, Jaipur, Rajasthan, India 302017
+91 98290 29555
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